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Our Customers’ Reviews

What Our Customers Are Saying About Our HVAC and Pluming Services….

Discover Why 90% of Homeowners Trust Us Again and Again

At Top Notch Heating and Plumbing, we pride ourselves on delivering exceptional service that keeps our customers coming back. As a 5-star rated company, we’re honored that 90% of homeowners return to us for their HVAC and plumbing needs after their first service. This loyalty is a testament to our commitment to excellence, which we uphold through our Code of Ethics. From the quality of our work to our dedication to customer satisfaction, we go above and beyond to ensure every experience with us is outstanding. But don’t just take our word for it—see what our valued customers have to say!

Are You Just Here To Tell Us About Our Services? Send Us Your Honest Feedback!

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Excellent
4.9
Based on 297 reviews
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There’s a real effort at Top Notch to provide knowledgeable, honest and high quality service. VERY much appreciated. All of the gentlemen were willing to share their years’ experience and expertise. We had a comprehensive installation of a boiler with its myriad complications and connections - a very complicated task. Will most certainly call upon them again. Thanks, everyone at TN!
After another company no showed and ghosted us, Top Notch came to our rescue! They got to us in a timely manner and gave us the honest truth about our heating situation. Diamond was an awesome tech. He had the best attitude and even killed a spider or two during his assessment. Thanks again!!
Response from the owner: Ashley, thank you so much for your review! We’re thrilled that Top Notch could step in and provide timely, honest service after your previous experience. It’s great to hear that Diamond not only delivered top-notch technical service but went above and beyond with his positive attitude (and spider removal!). We appreciate your kind words and are always here if you need us again. Thanks for choosing us!
Called and came to replace our water heater the same day. Brett was Excellent. Friendly, very knowledgeable,and answered all my questions and more.
Response from the owner: Jeff, thank you so much for your kind review! We're thrilled to hear that Brett provided excellent service and was able to replace your water heater the same day. It's great to know that he was friendly, knowledgeable, and answered all of your questions. We appreciate your feedback and look forward to serving you again in the future!
Top Notch was attentive and thorough. Repairman Cody was here on time, communicated everything and got this job done in a half day. The office was so helpful. When a household has no water it’s no fun, so Top Notch saw us through! Sondra Hansen
Response from the owner: Thank you for sharing your experience! We’re glad Cody and our team were able to resolve your issue quickly and efficiently. Having no water can be stressful, and we're happy we could get things back to normal for you. We'll be sure to share your kind words with Cody and our office staff. If you need anything in the future, we’re here to help!
Top Notch Heating did a Great job!! They got it done quickly and well. There was something that I wanted fixed and they came right out and got it done. Highly recommend, very kind and patient people.
Response from the owner: Hi Sarah, thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you were pleased with our service and that we were able to address your concerns promptly. We strive to provide efficient and high-quality work for all of our customers. We appreciate your recommendation and hope to work with you again in the future. Thank you for choosing Top Notch Heating and Plumbing, LLC!
Response from the owner: Hello Adam Minton,Thank you for taking the time to leave such a wonderful 5-star review for Top Notch Heating and Plumbing, LLC. We are thrilled to hear that you had a positive experience with our services!We appreciate you mentioning our company by name in your review and are grateful for your support. We strive to provide top-notch services to all of our customers, and we are happy to know that we were able to meet your expectations.Thank you again for choosing us as your home services provider. We value your business and look forward to working with you again in the future. Take care!Best regards, The team at Top Notch Heating and Plumbing, LLC
He was on time. Did a great job.
Response from the owner: Thank you for the kind words, Michael!
Highly recommend! Cody came out and identified an issue with our filter system. We had previously had another company come out who could not identify the source of the problem. Cody was also great with answering questions about other plumbing related issues.
Response from the owner: Marie, thank you for your kind review! We're glad Cody was able to identify and resolve the issue with your filter system. We appreciate your business and look forward to serving you again in the future.
Cody is awesome, thanks for getting it done quickly!
Response from the owner: Thanks for sharing Bob. We're happy that you're happy and look forward to our next visit.
Brett and Ryan did a nice professional job and beat our time deadline so we could leave town on vacation knowing our water heater was new and wouldn’t let go while we were out of town. I’d definitely recommend them and Top Notch!
Response from the owner: Bill, we're thrilled to hear that Brett and Ryan were able to exceed your expectations and provide you with peace of mind before your vacation. Thank you for choosing Top Notch Heating and Plumbing!
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833.638.4888
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