WHATCHA SMILIN’ ABOUT? I GET THAT A LOT. ME? I’M TED! TOP NOTCH TED. YOU KNOW ME. THE SMILEY FELLA ON THE SIDE OF THE TOP NOTCH HEATING AND PLUMBING TRUCKS! I’M SMILIN’ CUZ WE TOOK A POTENTIALLY PAINFUL PROBLEM FOR A CUSTOMER AND TURNED IT INTO FEEL-GOOD FUN.  YA SEE ALEXIS AND HER FAMILY JUST ARRIVED HOME AFTER A BEAUTIFUL DAY KAYAKING.  EXHAUSTED, EVERYONE WAS READY TO WIND DOWN IN THE COOL COMFORT OF THEIR HOME, ONLY TO WALK INTO A STIFLINGLY HOT HOUSE WITH THE AC BLOWING WARM AIR.  UH OH!   SHE GOT ON THE PHONE, AND I SENT A TOP NOTCH TECH OUT THERE RIGHT AWAY.  CRANKINESS WAS RISING, BUT OUR TOP NOTCH TECH TOLD THEM NOT TO WORRY, SOLVED THEIR AC PROBLEM, AND THE KIDS WERE HALF ASLEEP IN MINUTES.  AND MOM WAS SO SMILEY BECAUSE A TRULY MEMORABLE DAY WAS SAVED.  YOU SEE WE MADE TOP NOTCH OUR NAME TO NEVER FORGET OUR PROMISE TO THE CUSTOMER, ALWAYS PERFORM AT A TOP NOTCH LEVEL.  ON THAT SEARING SUMMER DAY WE LIVED UP TO THAT PROMISE, AND I COULDN’T BE HAPPIER, THUS THE SMILE ON MY FACE.  IF YOU’RE IN DESPAIR, WE’LL BE RIGHT THERE.  TOP NOTCH HEATING AND PLUMBING.